Trust Operations Specialist
2 months ago
**Job Summary**
Greenleaf Trust is seeking a highly skilled Trust Operations Specialist to join our team. As a Trust Operations Specialist, you will be responsible for managing trust accounts, processing transactions, and providing exceptional customer service.
Key Responsibilities:
- Establish new trust accounts by creating agreements and related documentation and entering account information in our trust administration system.
- Maintain trust accounts, including address, allocation, or beneficiary changes in accordance with company, state, and federal regulatory requirements.
- Complete asset review and receipt process to verify assets that can be held and transferred in kind and to track trust transfer timelines.
- Import, review, process and post external account free receipts and free deliveries ensuring timely response in fulfillment of client requests.
- Review, process and post internal trust transfers ensuring timely response in fulfillment of client requests.
- Import and process cash transactions via checks, wires, and ACH ensuring timely response in fulfillment of client requests.
- Shared responsibility of all cash movement for clients including ACH, Wire and Check transactions.
- Meeting intra-day deadlines for specific postings.
- Responding timely to Client Team requests for transaction updates, questions, concerns etc.
- Maintain digital trust files by ensuring all related paperwork, including auditing items, is filed timely following the established filing guidelines.
- Participation in designated work groups/strike force teams and projects as assigned.
Requirements:
- Bachelor's Degree and a minimum of 1 year of Operations experience in a financial services environment with some Trust Operations experience preferred, or equivalent education and experience.
- Skilled in Microsoft Office Suite including Word, Outlook, Excel
- Familiarity with trust accounting software desired
- Strong written and verbal communication skills
- Utilizes proven methods of organization and time management
- Strives for 100% accuracy with utmost attention to detail
- Thrives in fast-paced environment
- Highly effective in team environment
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