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Operations Director
2 months ago
About the Role:
Bibibop Asian Grill is seeking an experienced Operations Director to oversee the daily operations of our restaurant, ensuring excellent customer service, and maintaining high standards of food quality and cleanliness.
Key Responsibilities:
- Food Preparation and Service: Ensure that all food and beverages are prepared and served in accordance with company standards.
- Staff Development: Train and develop staff members with a focus on back of house operations.
- Sales and Profitability: Create and implement strategies to increase sales and improve profitability.
- Cleanliness and Sanitation: Monitor and maintain cleanliness and sanitation standards throughout the restaurant.
- Customer Service: Handle customer complaints or issues in a professional manner.
- Inventory Management: Keep an eye on food waste and inventory levels and fix any food quality issues.
- Ordering and Receiving: Order inventory through our multiple vendors, receiving and checking the quality.
- Team Dynamics: Promote a strong team dynamic between back of house and front of house teammates.
- Communication: Communicate effectively with team members and customers to ensure great service and speed.
- Kitchen Maintenance: Keep the kitchen clean and sanitized.
- Equipment Maintenance: Check kitchen equipment and make sure it's working well; get it fixed fast if it's not.
- Safety and Compliance: Make sure the kitchen and team meet safety guidelines to prevent accidents.
- Administrative Tasks: Fill out Material Safety Data Sheets (MSDS) and do Inventory Rotation (FIFO).
Requirements:
- Experience: Previous experience in the hotel or restaurant industry is required.
- Knowledge: Strong knowledge of food preparation techniques and beverage service.
- Leadership Skills: Proven experience in inventory control, shift management, and cost control.
- Communication Skills: Excellent leadership skills with the ability to motivate and inspire a team.
- Physical Demands: Ability to properly lift, pull, and/or push up to 50 lbs.
We Offer:
Competitive compensation based on experience.