Service Excellence Representative

3 weeks ago


Concord, North Carolina, United States Ritchie Bros. Full time

Ritchie Bros. Overview

As a global leader in commercial asset transactions, Ritchie Bros. empowers businesses to achieve their goals through innovative solutions. Our clients trust us to facilitate smooth transactions and maximize value for their assets.

Job Title: Service Excellence Representative

We're looking for a skilled Service Excellence Representative to join our team. This role is ideal for individuals who excel in customer-facing positions and have a passion for delivering exceptional service experiences.

Key Responsibilities

  • Deliver top-notch customer support through various channels
  • Process orders, assignments, and data entry
  • Collaborate with colleagues to achieve shared goals
  • Stay up-to-date on pricing and delivery information
  • Maintain accurate records and perform administrative tasks

Requirements and Qualifications

  • Excellent communication and teamwork skills
  • Ability to work independently and collaboratively
  • Digital literacy and basic computer skills
  • Positive attitude and strong work ethic
  • Strong interpersonal skills and professional appearance

Compensation Package

This position offers a salary range of $50,000 - $70,000 per year, based on location and experience. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and generous paid time off.



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