Customer Service Representative

4 weeks ago


Edmond, Oklahoma, United States Gary Baccus - State Farm Agent Full time
Job DescriptionAs a Customer Service Representative with Gary Baccus - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of the community members you support.

We are seeking a customer-focused and empathetic team member who is driven to provide outstanding service. If you have strong communication and interpersonal skills, are detail-oriented, and able to multitask, we encourage you to apply.

Responsibilities:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
Qualifications:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.


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