Customer Service Representative I

4 days ago


Edmond, Oklahoma, United States GovernmentJobs Full time

About this Position

The City of Edmond is seeking a skilled Customer Service Representative I to join our team. As a full-time phone representative, you will be responsible for collecting utility payments, starting new services for residential and commercial accounts, and providing information to callers.

Key Responsibilities

  • Collect utility payments and process customer transactions
  • Start new services for residential and commercial accounts
  • Provide information to callers and respond to customer inquiries
  • Function as a first responder during emergencies

Requirements

  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of utility systems

What We Offer

  • Competitive hourly rate of $17.60
  • Opportunity to work for a dynamic and growing organization
  • Chance to make a positive impact on our community

How to Apply

Submit a resume, cover letter, or other document explaining your work history, experience, and qualifications. You can also fill out your Work History in this application.



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