Security Partnership Manager

1 week ago


Albuquerque, New Mexico, United States Securin Full time

Job Description:

We're seeking a highly skilled Security Partnership Manager to join our team at Securin. As a Security Partnership Manager, you will be responsible for developing and maintaining strong relationships with our clients to drive customer satisfaction, retention, and revenue growth.

About Securin:

Securin is a leading provider of tech-enabled Cybersecurity Services. We partner with hundreds of customers worldwide to up level their security posture and gain resilience against emerging threats.

Estimated Salary: $120,000 - $180,000 per year

Main Responsibilities:

  1. Critical Thinking and Problem-Solving:
  • Apply your analytical skills to identify opportunities for upselling and expansion.
  • Develop strategies to maximize client retention and minimize churn rates.
Communication and Interpersonal Skills:
  • Serve as the primary point of contact for assigned clients, multi-threading with key stakeholders and building strong relationships based on trust and transparency.
  • Communicate the value and ROI of our solutions to decision-makers and negotiate terms and agreements to ensure continued partnership.
Cross-Functional Collaboration:
  • Collaborate with cross-functional teams, including sales, product development, and support, to advocate for client needs and drive product enhancements.
Client Success and Satisfaction:
  • Develop and implement strategies to increase customer satisfaction and retention.
Knowledge Sharing and Development:
  • Share knowledge and best practices with colleagues to improve overall performance.

Qualifications:

  • Bachelor's degree in Business Administration, Computer Science, or a related field (or equivalent experience).
  • 5+ years of experience in a customer-facing role, preferably within the SaaS or technology industry.
  • 1+ years of experience working in the cybersecurity industry.
  • Proficiency in CRM software and other relevant tools (e.g., Salesforce, Zendesk, Catalyst, Gainsight, Zoho).


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