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Rental Service Coordinator

1 month ago

Fife Lake, Michigan, United States VetJobs Full time
Rental Service Coordinator Job Description

Are you a detail-oriented individual with excellent communication skills? Do you thrive in a fast-paced environment and enjoy working with people? We are seeking a Rental Service Coordinator to join our team at Pape', the premier capital equipment dealer in the West.

As a Rental Service Coordinator, you will be responsible for ensuring our customers have a great experience when they get their equipment repaired at Pape'. Your duties will include managing incoming and outgoing service department work, providing excellent service to customers in person and on the phone, assisting with dispatching technicians, and more.

To succeed in this role, you must be a team player with excellent computer skills, including Word, Excel, Outlook, and the ability to learn our internal computer systems. You should also have excellent communication and customer relations skills, as well as the ability to thrive in a dynamic environment.

Key Responsibilities:
  • Manage incoming and outgoing service department work
  • Provide excellent service to customers in person and on the phone
  • Assist with dispatching technicians
  • Process customer orders and assist customers and the Sales team
Requirements:
  • Excellent computer skills, including Word, Excel, Outlook, and the ability to learn our internal computer systems
  • Excellent communication and customer relations skills
  • Ability to thrive in a dynamic environment
  • Experience working directly with customers and knowledge of the material handling market are preferred
Benefits:
  • Competitive pay based on your skills, training, and experience level
  • Outstanding benefits, including 401(k) & Roth 401(k) Retirement Plans with Company Match, Medical, Dental, Vision and Prescription Insurance, Flexible Spending Accounts (Flex Plans), Life Insurance, Short- and Long-Term Disability Insurance, Employee Assistance Program, Online and Instructor-Led Training, Tuition Reimbursement for Training Programs
  • Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 108 hours for vacation/sick pay (First year is prorated for new hires based on start date), and 7 paid holidays each year

Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. We offer a stable and reputable work environment, with opportunities for advancement and professional growth. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.