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Administrative Support Specialist

2 months ago

Crystal Lake, Illinois, United States CASA of McHenry County Full time
Job Summary

CASA of McHenry County is seeking a highly organized and detail-oriented Administrative Assistant to support the day-to-day operations of our office. The ideal candidate will have excellent communication skills, be able to work independently, and have a passion for our mission to support and protect children who have suffered abuse or neglect.

Key Responsibilities
  • Program Support
    • Assist with the support and appreciation of volunteers, including monthly mailings and appreciation events
    • Collaborate with and support Advocate Engagement Manager in regards to volunteers continuing education and training, including the activities to support with planning, implementation and follow-up
    • Enter and keep accurate records of court documents, background checks, and other documentation as assigned
    • Welcome advocates and other visitors to the office space
    • Other duties as assigned
  • General Office Support
    • Distribute and send out daily mail
    • Provide primary telephone and reception support
    • Monitor and respond to general email box
    • Order and maintain inventory of office supplies, keep reception area in order
    • Assist with filing, copying, scanning, etc.
    • Oversee maintenance of office equipment, copier, printers
    • Assist with compliance documentation for National and Illinois CASA
    • Order staff and/or board meals as needed
    • Light cleaning as needed
    • Other duties as assigned
  • Qualifications
    • Knowledge of and passion for CASA's mission
    • Strong work ethic with the capacity to work independently
    • Ability to problem-solve and use critical thinking
    • Proven capacity to work in a collaborative team environment
    • Proficient typing
    • Strong understanding of Microsoft Word, Excel, Gmail and Google calendar
    • Excellent written and verbal communication skills
    • Ability to demonstrate professionalism at all times utilizing a customer service mentality
    • Demonstrates maturity and responsibility in maintaining confidentiality of case-related materials