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Site Operations Specialist

2 months ago

Lewisville, Texas, United States Digital Realty Full time
About the Role

We are seeking a highly skilled and experienced Site Engineer II to join our team at Digital Realty. As a key member of our site-level Data Center Operations team, you will be responsible for ensuring the smooth operation of our data center facilities.

Key Responsibilities
  • Gain a comprehensive understanding of our data center operations, including the operation, maintenance, and repair of mission critical equipment and systems.
  • Supervise construction activity and installations as required.
  • Develop and implement site-specific operating procedures and change management processes.
  • Effectively troubleshoot site mechanical and electrical systems.
  • Respond to unplanned events without immediate supervision.
  • Complete rounds/inspections and detect anomalies during those rounds.
  • Develop or improve SOPs for site-specific equipment.
  • Gain a good understanding and knowledge of the local customers' business and data center operation.
  • Support various accreditation initiatives, including SSAE16, SOC2, ISO 27001, etc.
Requirements
  • At least 3 years of experience in mission critical facilities operating/engineering or equivalent equipment experience.
  • Hands-on electrical or mechanical skill and competence in the area of non-expertise.
  • Strong knowledge of various UPS Systems and architectures.
  • Strong knowledge of various cooling systems and architectures.
  • Strong understanding of infrastructure redundancy configurations and equipment and their risks.
  • Strong knowledge of energy efficiency principles.
  • Strong interpersonal, presentation, and communication skills.
  • Detail-oriented with strong organizational skills.
  • Proficiency in Microsoft Word, Excel, and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio, or AutoCad.
  • Basic understanding of emergency situations and escalation processes.
  • Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems.
  • Lift and handle up to 50 pounds.
  • Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment.
  • Work under a raised data center floor.
  • Climb ladders (up to 16 feet) to reach plenum spaces.
About Digital Realty

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation, and interconnection solutions. Our global data center platform, PlatformDIGITAL, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges.

We are a publicly traded company (NYSE: DLR) with investment-grade ratings from all three major ratings agencies. We are an equal opportunity employer and welcome applications from diverse candidates.