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Administrative Assistant

2 months ago

Lake Success, United States NYU Winthrop Full time

Job Summary:

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at NYU Winthrop. As an Administrative Assistant, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers. You will be the first point of contact for our patients and will be responsible for scheduling appointments, answering phone calls, and handling administrative tasks.

Key Responsibilities:

  • Front Desk Operations: Greet patients and visitors, answer phone calls, and respond to emails in a professional and courteous manner.
  • Scheduling: Schedule appointments, procedures, and tests for patients, ensuring that all necessary information is collected and documented.
  • Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and photocopying, as needed.
  • Communication: Communicate effectively with patients, families, and healthcare providers to ensure that all needs are met and that patients receive high-quality care.
  • Problem-Solving: Identify and resolve problems in a timely and professional manner, escalating issues to supervisors as needed.

Requirements:

  • High School Diploma: A high school diploma or equivalent is required.
  • Excellent Communication Skills: Excellent verbal and written communication skills are required to effectively interact with patients, families, and healthcare providers.
  • Organizational Skills: Strong organizational skills are required to manage multiple tasks and priorities in a fast-paced environment.
  • Technical Skills: Basic knowledge of computer-based scheduling and appointment programs is preferred.

What We Offer:

NYU Winthrop offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.