Workstation Support Specialist

2 weeks ago


Rochester, Minnesota, United States Talent Software Services, Inc. Full time
Workstation Technician Job Summary

Talent Software Services, Inc. is seeking a skilled Workstation Technician to join our team in Rochester, MN. This contract position offers a one-year opportunity with a strong chance for a long-term extension.

Primary Responsibilities:
  • Collaborate with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed.
  • Verify equipment labeling according to client specifications.
  • Research and document device specifications according to purchase order and client standards.
  • Work with service and business units to relocate equipment as requested by departments.
  • Provide on-site installation, customer service, and technical installation and/or repairs support.
  • Serve as technical and equipment liaison in the field to collaborate with other support services.
  • Assist with end user training and explain basic concepts and procedures.
  • Maintain inventory of supplies and equipment necessary to complete installations or repair requests.
  • Collaborate with other IT Infrastructure areas to manage parts inventory.
  • Evaluate and process equipment according to IT Security policy and guidelines.
Qualifications:
  • High School Diploma and 2 years professional customer service experience supporting PC, Macintosh, desktop computing hardware and peripheral equipment.

Talent Software Services, Inc. offers a range of opportunities, including contract, contract to hire, and permanent placement. We provide consulting opportunities to talented individuals since 1987.



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