Operations Manager

2 months ago

Marlborough, Massachusetts, United States Amal Alliance Full time
Job Description

Job Summary:

The Operations Manager will oversee the overall operations of the Mobile Learning Initiative, ensuring the effective and successful management of labor, productivity, quality control, and safety measures. This experienced professional will lead the team in managing day-to-day operations, streamlining processes, and gathering data for monitoring and evaluation.

About the Initiative:

The Mobile Learning Initiative is a collaborative effort between Amal Alliance, Horizons for Homeless, and Neighborhood Villages to provide a coordinated approach for supporting under-school-age children who have recently arrived in the US. The goal is to meet families where they are, learn about their needs, and connect them with resources to help their children acclimate to life in the US.

Key Responsibilities:

  • Manage the mobile learning team, including planning, assigning, and motivating staff.
  • Directly supervise mobile learning staff, addressing performance issues and implementing corrective actions as needed.
  • Facilitate educational sessions for children ages 0-2 and 3-5, focusing on Colors of Kindness and Playspace programming.
  • Monitor learner progress, identify challenges, and support overall goals.
  • Ensure the mobile learning environment is clean, equipment is stored properly, and resources are managed effectively.
  • Facilitate training for staff, parents, and partners.
  • Communicate with related entities and partners to foster positive relationships.

Qualifications:

The Operations Manager requires a bachelor's degree in business administration, operations management, early childhood care, or a related field. Advanced degrees are preferred. The ideal candidate should demonstrate:

  • Leadership and communication skills to motivate a diverse team.
  • Fluency in English, and either Haitian Creole or Spanish.
  • Strategic decision-making and staff management skills.
  • Problem-solving, planning, organizing, and critical thinking abilities.
  • Flexibility to adapt to changes and delegate tasks as necessary.
  • A team-oriented approach, promoting a collaborative working environment.
  • Ability to interact respectfully and effectively with individuals of all backgrounds.
  • Maintenance of a professional demeanor and appearance, with a commitment to ethical behavior.
  • Responsibility for vehicle/equipment maintenance, managing supplies, and ensuring compliance with safety regulations.
  • Experience in setting, implementing, and following through with policies, procedures, and strategic plans.
  • Attention to detail with the ability to produce accurate reports and analyze data to make informed decisions.
  • Knowledge of and ability to enforce safety standards and legal regulations, maintaining a safe and healthy work environment.
  • Ability to lift 50 pounds.
  • Technological proficiency to track programmatic data through pre, mid, and post surveys.
  • Willingness to travel on the mobile bus to various locations statewide.
  • A good record with no history of abuse or crimes.

Term, Commitment, & Mobile Working Conditions:

The candidate will serve 12 months and report to the Director of Mobile Learning. The individual agrees to abide by the vision and goals of Amal Alliance, including all Protection Against Sexual Violence and Exploitation (PSEA) and safeguarding policies. Candidates will report to the Marlborough Hub to depart to assigned sites for each day of the week on the bus.

About Amal Alliance:

Amal Alliance is a Non-Governmental Organization (NGO) dedicated to empowering displaced and disenfranchised children through education and social development programs around the globe in both informal and formal education settings. We are an equal-opportunity employer and strongly encourage all social groups to apply.

Compensation:

Amal Alliance is committed to providing competitive compensation and benefits commensurate with the professional qualifications and responsibilities of its staff. The annual salary for this position is $75,000.

Amal Alliance is an Equal Opportunity Employer:

We celebrate diversity and are committed to creating an inclusive environment for all team members. We do not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, homelessness, or military status.

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