Front Desk Representative

2 days ago


Avon, Ohio, United States East West Family Of Companies Full time
Front Desk Agent Opportunity

We are seeking a reliable and friendly individual to join our team as a Front Desk Agent at St. James Place in Beaver Creek. As a Front Desk Agent, you will be the face of our property, handling a variety of tasks that keep our operations running smoothly.

Responsibilities:
  • Deliver outstanding guest and owner services, greeting everyone with a smile and ensuring all needs are met swiftly and professionally.
  • Manage incoming phone calls efficiently, providing accurate information and routing calls effectively.
  • Handle check-ins and check-outs seamlessly, with a focus on accuracy and attention to detail.
  • Organize and manage reservations through calls and emails.
  • Support administrative tasks, contributing to the smooth operation of the front desk.
Requirements:
  • Empathetic and caring, with a natural ability to anticipate guests' needs.
  • Engaging and inquisitive, remaining calm and composed in all situations.
  • Resourceful and energetic, exceling at multitasking and staying organized.
  • Strong communication skills and the ability to maintain a composed demeanor.
Benefits and Perks:
  • Onsite Garage Parking in Beaver Creek Village.
  • Three Health Insurance plans, plus Dental, Vision, and Life Insurance options.
  • Winter perks like an EPIC Merchant Pass or End of Season Bonus.
  • 401(K) Plan for saving for the future.
  • Development trainings and discounted gym memberships at The Athletic Club Westin.
  • Exclusive discounts at Eye Pieces.
  • $500 Referral Program, Sabbatical Program, and Employee Assistance Program.

We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.



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