Service Specialist Lead

1 week ago


Collinsville, Illinois, United States Woods Basement Systems Inc Full time

Job Title: Service Specialist

Company Overview

Welcome to Woods Basement Systems Inc, a leading provider of basement solutions. Our team is dedicated to delivering exceptional customer service and ensuring the integrity of our customers' homes.

Job Summary:

We are seeking an experienced Service Specialist to join our team. As a Service Specialist, you will be responsible for meeting with existing customers on pre-scheduled appointments to perform annual checks or follow-up on warranties. You will make recommendations to customers on additional products or services and/or identify potential problems with diagnosis and remedy.

Required Skills and Qualifications
  • Knowledge of construction or related trades preferred
  • Skill in rapport building, explaining features and benefits of solutions, and closing the sale
  • Able to learn, understand, accept, and put into practice the Woods methodology of sales
Benefits

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, retirement plan, and paid time off.



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