Customer Service Specialist

7 days ago


Collinsville, Illinois, United States Rural King Full time
Customer Service Specialist Position Available at Rural King

We are seeking a dedicated Customer Service Specialist to join our team at Rural King Farm and Home Store. As a key member of our sales team, you will be responsible for providing outstanding customer service, processing transactions accurately, and maintaining a welcoming store environment.

About Our Company Culture: At Rural King, we strive to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, and a people-first environment that supports the development of our team members.

Job Description: The primary responsibility of this role is to deliver exceptional customer service, execute cash management policies, and communicate professionally with all Rural King associates and customers. You will be the frontline representative of our brand, responsible for greeting and interacting with customers, processing transactions accurately, and maintaining a welcoming store environment.

Requirements: To succeed in this role, you should possess exceptional customer service skills, be comfortable navigating computer systems, and have excellent verbal and written communication skills. You should also be able to interact with the team in a fast-paced environment, remain flexible, proactive, and efficient.

Salary and Benefits: As a Customer Service Specialist at Rural King, you can expect a competitive salary of $18-22 per hour, 401(k) plan with a 100% match on the first 3% of your contributions, healthcare plans, virtual doctor visits, and access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program.



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