Customer Service Representative

2 days ago


Baton Rouge, Louisiana, United States Aramark Full time
About the Role

We are seeking a skilled Bartender to join our team at Aramark. As a Bartender, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities
  • Guest Service: Greet guests, take orders, and process cash and credit card transactions in a timely and efficient manner.
  • Beverage Preparation: Mix and serve both alcoholic and non-alcoholic beverages, including providing servers with drinks from the service well.
  • Alcohol Service: Adhere to all established alcohol service policies and safe drinking guidelines, including checking patrons' identification to ensure they meet minimum age requirements for alcohol consumption.
  • Cash Handling: Adhere to cash handling policies and maintain accurate records of transactions.
  • Workstation Setup and Breakdown: Set up and break down workstations, including cleaning and sanitizing equipment and surfaces.
  • Inventory Management: Take inventory counts and ensure product is stocked to appropriate levels.
  • Guest Satisfaction: Provide excellent guest service, anticipating guests' needs and ensuring guest satisfaction.
  • Teamwork: Maintain a positive demeanor towards guests, clients, co-workers, and other stakeholders.
  • Security: Ensure the security of company assets and maintain a safe working environment.
Requirements
  • Experience: Previous experience as a bartender is preferred.
  • Knowledge: Knowledge of bartending principles and recipes, as well as current trends in the industry.
  • Certifications: Ability to obtain all Aramark and state/local required alcohol service certifications.
  • Skills: Displays phenomenal hospitality, friendliness, and comprehensive beverage knowledge. Demonstrates organizational and multi-tasking skills, accuracy, and attention to detail.
  • Physical Demands: Requires occasional lifting, carrying, pushing, and pulling of up to 25 pounds.
  • Availability: Ideal candidate will be available to work a flexible schedule that includes evenings, weekends, and holidays.


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