Customer Service Coordinator
1 day ago
FYZICAL Therapy and Balance Centers, a leading physical therapy company, is seeking a Customer Service Representative to join our team in West Kendall (Miami), FL. As a key member of our operations, you will play a central role in ensuring the smooth delivery of exceptional patient care.
About the Job
This full-time position offers a competitive $45,000 - $60,000 per year salary, depending on experience, with opportunities for advancement in a dynamic and innovative environment. As a Customer Service Representative, you will be responsible for handling patient scheduling, appointments, and multi-phone line management. Your attention to detail and excellent communication skills will ensure seamless interactions with patients and physicians alike.
Key Responsibilities
- Manage patient scheduling, appointments, and multi-phone line activities
- Gather new patient data and track all patient referrals
- Disseminate information to patients and act as a liaison between patients and physicians
- Send and maintain reports sent to doctors
- Collect payments and verify insurance
- Handle mail distribution and benefits paperwork
- Schedule patients, coordinate evaluations, and manage appointment reminders and cancellations
Requirements
- High school diploma or equivalent
- Valid driver's license and reliable transportation
- Excellent communication and multitasking skills
- Positive attitude, strong work ethic, integrity, and empathy toward people in pain
Become Part of Our Team
At FYZICAL Therapy and Balance Centers, we value our employees and offer a supportive work environment that fosters growth and development. If you are a motivated and detail-oriented individual looking for a challenging and rewarding role, apply today.
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