Marketing Associate

4 weeks ago


Indianapolis, Indiana, United States Danita Fields - State Farm Agent Full time
Job Overview

As a Marketing Associate - State Farm Agent Team Member with Danita Fields - State Farm Agent, you will play a key role in generating exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role.

Responsibilities
  • Establish and maintain customer relationships, following up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Utilize excellent communication skills to efficiently meet the needs of customers while promoting the development of our business.
Qualifications
  • Dedicated to customer service and able to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving and able to think critically.
Benefits
  • Hourly pay plus commission/bonus.
  • Growth potential and opportunity for advancement within the office.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable career-building experience.

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