Global Service Desk Associate
4 weeks ago
At ApTask, we prioritize innovation and excellence in everything we do. Our team of experts provides unparalleled opportunities for professional growth and development, connecting businesses with top-tier professionals and driving success across diverse industries.
Job Description
The Bilingual Partner Service Desk Associate is responsible for managing media content through specific workflow-based operations, monitoring, and reconciling QA Content. This role requires exceptional communication skills, attention to detail, and experience in tracking and reporting issues.
Key Responsibilities
- Evaluate and escalate issues in a timely manner, ensuring effective collaboration with cross-functional teams and vendors/providers.
- Deliver high-quality results within specified deadlines, meeting the needs of stakeholders.
- Investigate and resolve complex cases/tickets concerning assets.
About the Salary
Our salary range for this position is $45,000-$50,000 per annum, reflecting the level of expertise and responsibility required. We also offer a range of benefits that support your overall well-being and career development.
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