Global Service Desk Associate

4 weeks ago


Milford, Ohio, United States ApTask Full time
About ApTask

At ApTask, we prioritize innovation and excellence in everything we do. Our team of experts provides unparalleled opportunities for professional growth and development, connecting businesses with top-tier professionals and driving success across diverse industries.


Job Description

The Bilingual Partner Service Desk Associate is responsible for managing media content through specific workflow-based operations, monitoring, and reconciling QA Content. This role requires exceptional communication skills, attention to detail, and experience in tracking and reporting issues.


Key Responsibilities
  • Evaluate and escalate issues in a timely manner, ensuring effective collaboration with cross-functional teams and vendors/providers.
  • Deliver high-quality results within specified deadlines, meeting the needs of stakeholders.
  • Investigate and resolve complex cases/tickets concerning assets.

About the Salary

Our salary range for this position is $45,000-$50,000 per annum, reflecting the level of expertise and responsibility required. We also offer a range of benefits that support your overall well-being and career development.



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