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Healthcare Practice Supervisor

2 months ago


Anderson, Indiana, United States Meridian Health Services Full time
Position Overview

Text 5253 to Quick Apply for this Healthcare Practice Supervisor opportunity

At Meridian Health Services, our mission is to enhance access to Comprehensive Healthcare by broadening our locations and services, ensuring that all individuals in underserved communities receive quality care. You can contribute to our vision of leading the integration of physical, mental, and social health, making a significant impact on the lives of others.

We are seeking a dedicated and professional Healthcare Practice Supervisor. In this role, you will provide leadership and administrative oversight for practice operations, which include medical, addiction, and behavioral health services. This position encompasses office-level leadership through strategic planning, workflow organization, activity evaluation, financial management, and promoting the practice within Meridian Health Services and the broader healthcare community. You will serve as the primary contact responsible for coordinating and communicating information within the practice and with administration.

Key Responsibilities:

  • Manage daily operations of the practice location(s).
  • Facilitate office and support staff functions.
  • Assist in implementing Meridian policies and procedures, ensuring compliance at the practice level.
  • Contribute to the development of policies and procedures aimed at enhancing patient care and optimizing clinical resource utilization.
  • Maintain daily schedules for providers to achieve productivity targets.
  • Regularly assess productivity standards and adjust staffing as necessary.
  • Coordinate with Operations Coordinators to ensure staff compliance with productivity standards and documentation expectations.
  • Ensure timely scheduling of all requests for urgent evaluations and medication reviews.
  • Equip staff with necessary tools to fulfill daily responsibilities.
  • Establish and follow proper medication management and administration procedures, addressing any issues that arise.
  • Communicate with pharmacies regarding provider concerns and prescription availability.
  • Keep the Medical Director and Vice President informed of any issues within the Medical Services Department.
  • Represent the department on various committees.
  • Oversee supervisory responsibilities for direct reports, including hiring, training, and performance evaluations.
  • Manage payroll functions for all staff, including approving time off and professional development requests.
  • Ensure comprehensive training and orientation for all administrative staff, fostering a service-oriented atmosphere.
  • Track licensure requirements for all team members.
  • Maintain effective feedback mechanisms with staff to enhance work processes and promote engagement.
  • Assist staff in resolving operational challenges.
  • Participate in monthly Medical Staff meetings as required.
  • Provide necessary data to document practice experiences.
  • Support Senior Management in achieving operational and budgetary objectives, closely monitoring financial performance and driving improvements.
  • Promote a patient-centered environment and facilitate programs that address patient needs.
  • Uphold the practice philosophy for attracting and retaining patients.
  • Resolve patient issues that cannot be addressed by providers or other staff.
  • Adhere to established quality principles and standards set by the Health Center.
  • Provide leadership in care models, assisting in the development of clinical staff to ensure optimal performance.
  • Participate in physician onboarding for Primary Care.
  • Ensure overall practice compliance, regularly monitoring actions and taking corrective measures as needed.
  • Perform other duties as assigned.

Qualifications:

  • Bachelor's degree in Health Management, Business Management, or a related field; relevant experience may substitute for educational requirements.
  • A minimum of 2 years of management experience is required; 5 years preferred.
  • Preferred certifications include Certified Physician Practice Manager (CPPM), Medical Group Management Association (MGMA), or Certified Administrator of Physician Practice Management (CAPPM).
  • A valid driver's license, a driving record that meets Meridian's policy, reliable transportation, and proof of auto insurance are required.

Benefits Offered:

  • Unique Mission – A pioneering leader in integrated care and whole person health.
  • Generous Paid Time Off (PTO).
  • Opportunities for career advancement.
  • Comprehensive benefits package.
  • 401k plan with company match.
  • Professional development funds for licensure and continuing education.
  • Programs for personal and financial wellness.
  • Merit-based compensation plans.
  • Work-life balance initiatives.

All Meridian employees are required to undergo a drug screen, TB test, extensive background check, and fingerprinting. Meridian Health Services recommends flu shots and Covid vaccinations for all employees to protect staff and patients. We adhere to Covid-related protocols, including mask-wearing, social distancing, and sanitization.

Meridian Health Services is an Equal Opportunity Employer (M/F/D/V) and participates in E-Verify.