Customer Service Representative

3 weeks ago


Catskill, New York, United States Lowe's Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe store environment.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Maintain a clean and safe store environment, adhering to company standards and policies.
  • Work collaboratively with colleagues to achieve sales goals and provide a positive shopping experience for customers.
  • Participate in visual merchandising and inventory management to ensure a well-stocked and visually appealing store.
Requirements
  • High school diploma or equivalent required.
  • Less than 1 year of experience in a retail or customer service environment preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • A competitive hourly rate, ranging from $16.00 to $16.65 per hour.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.


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