Customer Experience Specialist

4 days ago


Pelham, New York, United States Wingstop Full time

Wingstop seeks experienced individuals to join our team as Customer Experience Specialists. As a representative of Wingstop, you will be responsible for delivering exceptional service to our guests by greeting them, answering phones, taking and delivering orders, and providing authentic positive experiences. This role requires strong communication and interpersonal skills to interact with guests in a friendly and professional manner.

About the Role

This is an hourly position at our restaurant located on Boston Post Rd. The estimated salary for this role is $12-$15 per hour based on industry standards. Your primary responsibilities include:

  • Greeting guests warmly and making them feel welcome
  • Answering phone calls promptly and efficiently
  • Taking and delivering orders accurately
  • Providing excellent customer service to ensure guest satisfaction

To succeed in this role, you should have strong verbal and written communication skills, be able to work in a fast-paced environment, and possess basic math skills for handling cash and operating a point-of-sale system.



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