Client Care Coordinator Home Health Care Specialist

3 days ago


Basking Ridge, New Jersey, United States FirstLight Home Care of Morristown and Wayne Full time
Job Summary:

We are seeking a dedicated and compassionate Client Care Coordinator to join our team at FirstLight Home Care of Morristown and Wayne. As a key member of our operations team, you will be responsible for ensuring the highest level of quality care for our clients. This includes managing day-to-day office and field operations, conducting intakes and service evaluations, and supervising care.


Key Responsibilities:

Manage day-to-day office and field operations to ensure quality assurance of services
Conduct initial and ongoing in-home evaluations, caregiver introductions, and coordination of client services
Assist with scheduling of shifts by matching caregiver qualifications and availability to client needs
Supervise and coach caregivers, and conduct performance appraisals
Complete visit records on time and according to policy
Stay current with changing technology, including software programs
Uphold, support, and promote all company policies and procedures


Requirements:

Associate degree (A.A.) or equivalent from a two-year college or technical school; and 2 years related health care/home care industry experience and/or training preferred; or equivalent combination of education and experience
Successful management experience preferred
Proficient skills in Microsoft Office and/or Google Suite and scheduling software required
Must possess and demonstrate excellent organizational, communication, interpersonal, and leadership skills as well as a positive and professional image
Must possess and maintain a Valid Driver's License and maintain adequate auto insurance
Ability to write reports and business correspondence
Ability to effectively present information and respond to questions from team members, clients, customers, and the general public
Ability to evaluate situations and make complex decisions using critical thinking and reasoning


About FirstLight Home Care:

At FirstLight Home Care, we are dedicated to hiring the kind of people we would trust with our own families. We believe in taking really good care of our caregivers because extraordinary caregivers are the heart and soul of our company. We are currently searching for quality caregivers who are committed to making a difference in the lives of others.



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