Customer Service Representative

1 month ago


Cleveland, Ohio, United States Chick-fil-A Full time

Customer Service Role at Chick-fil-A

Are you an enthusiastic individual looking for a rewarding position within a dynamic team? Do you take pride in delivering outstanding customer experiences and flourish in a welcoming, collaborative atmosphere? If this resonates with you, we have the perfect opportunity.

At Chick-fil-A, our Team Members are our most valuable resource.

We seek committed individuals who embody our core principles: a passion for our offerings, respect for resources, building relationships, and achieving collective success.

Become part of our forward-thinking team and reap the rewards of working for a company that prioritizes integrity, collaboration, and a healthy work-life balance.


Key Responsibilities:

  • Warmly welcome guests as they arrive and depart
  • Handle transactions using a cash register
  • Ensure the cash register is balanced
  • Accurately price and sell merchandise
  • Process payments (both cash and credit) and provide change and receipts
  • Securely bag and wrap purchased items
  • Suggest additional products when suitable

Qualifications:

  • Familiarity with POS systems and cash registers
  • Basic computer proficiency
  • Strong numerical skills
  • Excellent verbal communication abilities
  • Ability to effectively address customer concerns

Benefits (for full-time Team Members):

  • 401(k) plan
  • Dental coverage
  • Employee discounts
  • Flexible working hours
  • Health coverage
  • Vision coverage

Join our exceptional team and embark on a fulfilling career journey with Chick-fil-A.

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