Car Sales Associate

7 days ago

Saint Charles, Missouri, United States Hawk Nissan of St Charles Full time
Job Overview

Hawk Nissan of St. Charles is a dynamic and rapidly growing automotive group with multiple dealership locations across Illinois. As a trusted name in the industry, we are committed to excellence in every aspect of our operations, from sales and service to customer satisfaction and community engagement.

Key Responsibilities:

  • Deliver exceptional customer service by ensuring customer satisfaction and guaranteeing satisfaction to customers.
  • Determine each customer's vehicle needs by asking questions and listening to their requirements.
  • Demonstrate new and used vehicles, including test drives, to showcase features and benefits.
  • Deliver new and used vehicles to customers, providing a comprehensive overview of the vehicle's operating features, warranty, and paperwork.
  • Attend sales meetings to stay informed about new products, features, and accessories.
  • Maintain an owner follow-up system to encourage repeat and referral business and contribute to customer satisfaction.
  • Stay up-to-date on new products, features, accessories, and their benefits to customers.
  • Establish personal income goals consistent with dealership standards of productivity and devise a strategy to meet those goals.
  • Report to the General Sales Manager regarding objectives, planned activities, reviews, and analyses.
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
  • Understand the terminology of the automobile business and stay informed about technological changes in the product.

Requirements:

  • 2 years of automotive sales experience (not required)
  • 1 year of face-to-face sales experience (not required)
  • Take all factory tests and become a certified salesperson
  • Know and understand federal, state, and local laws governing retail auto sales
  • Introduce customers to service department personnel to emphasize the quality and efficiency of the dealership's service operations
  • Carry out sales, customer service, and job performance as indicated in the Sales Consultant Performance Checklist
  • Must be legally and technically able to safely operate company and customer-owned vehicles
  • Must be insurable by Company insurance company
  • Must follow Company safety policies and practices and immediately report any and all accidents to a Manager/Supervisor
  • High school diploma or the equivalent
  • Ability to read and comprehend instructions and information
  • Must have a valid in-state driver's license and have and maintain an acceptable, safe driving record
  • Excellent communication skills
  • Ability to sell a minimum quota according to dealership standards

Benefits:

  • Medical plans
  • Dental plans
  • Vision
  • Life insurance paid by employer
  • 401k Retirement plan & Employer match
  • Paid Vacation
  • Paid Personal Days
  • Paid Holidays
  • Employee Assistance Program (Family)
  • Demo (must qualify, ask for details)

Work Environment:

  • 8 hour shift
  • Day shift
  • Weekends as needed

Employment Terms:

We are an equal opportunity employer. Employment offers are conditional until successful completion of pre-employment screenings, including background check, drug screening, and MVR check.

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