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Sales Associate

2 months ago


Saint Charles, Missouri, United States Boyd Gaming Full time

Position Overview:
The Retail Clerk plays a crucial role in ensuring that all customers receive exceptional service while shopping in a well-maintained and inviting atmosphere.

Key Responsibilities:
(The following duties are intended to provide a general overview of the role and are not exhaustive.)

  • Maintain a consistently high standard of service for every customer.
  • Accurately process all transactions using the Point-of-Sale system.
  • Handle cash, credit card, and complimentary transactions with precision.
  • Ensure the gift shop is kept clean and organized on a daily basis.
  • Unpack, stock, and price merchandise as necessary.
  • Assist in managing inventory for vending machines.
  • Stay informed about and comply with all policies and procedures in the Merchandising Department.
  • Conduct monthly physical inventory, which includes lifting, counting, and using a step ladder.
  • Demonstrate effective teamwork skills.
  • Exhibit a positive attitude and strong work ethic.
  • Show patience and possess good listening abilities.

Qualifications:
(Relevant education and experience may be considered interchangeable on a year-for-year basis.)

  • Strong teamwork capabilities.
  • Positive demeanor and solid work ethic.
  • Ability to remain patient and listen attentively.
  • Previous experience in customer service.
  • Basic computer and math skills.

Additional Requirements:
(Licenses, Certifications, Testing, etc.)

  • Must possess or be able to obtain a valid driver's and gaming license.
  • Successful completion of a background check is required.
  • Must pass an alcohol and drug screening.
  • Minimum age requirement is 18 years.

Customer Service Commitment:
Deliver exceptional internal and external guest service in alignment with company standards.

Company Overview:
Boyd Gaming Corporation is recognized as a leader in the gaming industry, committed to providing outstanding entertainment and service to our customers. We value integrity and teamwork, striving to enhance shareholder value while supporting our communities.