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Sales Associate
2 months ago
Position Overview:
The Retail Clerk plays a crucial role in ensuring that all customers receive exceptional service while shopping in a well-maintained and inviting atmosphere.
Key Responsibilities:
(The following duties are intended to provide a general overview of the role and are not exhaustive.)
- Maintain a consistently high standard of service for every customer.
- Accurately process all transactions using the Point-of-Sale system.
- Handle cash, credit card, and complimentary transactions with precision.
- Ensure the gift shop is kept clean and organized on a daily basis.
- Unpack, stock, and price merchandise as necessary.
- Assist in managing inventory for vending machines.
- Stay informed about and comply with all policies and procedures in the Merchandising Department.
- Conduct monthly physical inventory, which includes lifting, counting, and using a step ladder.
- Demonstrate effective teamwork skills.
- Exhibit a positive attitude and strong work ethic.
- Show patience and possess good listening abilities.
Qualifications:
(Relevant education and experience may be considered interchangeable on a year-for-year basis.)
- Strong teamwork capabilities.
- Positive demeanor and solid work ethic.
- Ability to remain patient and listen attentively.
- Previous experience in customer service.
- Basic computer and math skills.
Additional Requirements:
(Licenses, Certifications, Testing, etc.)
- Must possess or be able to obtain a valid driver's and gaming license.
- Successful completion of a background check is required.
- Must pass an alcohol and drug screening.
- Minimum age requirement is 18 years.
Customer Service Commitment:
Deliver exceptional internal and external guest service in alignment with company standards.
Company Overview:
Boyd Gaming Corporation is recognized as a leader in the gaming industry, committed to providing outstanding entertainment and service to our customers. We value integrity and teamwork, striving to enhance shareholder value while supporting our communities.