Investigations Manager

3 weeks ago

Newark Delaware, United States City National Bank Full time
Job Summary

We are seeking a highly skilled and experienced Investigations Manager to join our team at City National Bank. As a key member of our risk management team, you will be responsible for managing and developing the Investigation Fraud Detection and Loss Prevention staff in their job responsibilities of reviewing fraudulent activity.

Key Responsibilities
  • Supervise the daily activities of assigned functional area, prioritizing and completing multiple tasks while resolving problems as they arise.
  • Prioritize focus towards areas identified as having the highest level of risk to the company.
  • Ensure activities are in compliance with legal/regulatory requirements and CNB policy and procedure.
  • Provide guidance and resource tools to Investigators in order to conduct further research.
  • Obtain further documentation as required for the analysis from appropriate areas and resources.
  • Proactively identify, research, and recommend policies and procedures changes to reduce costs, streamline operations, and/or increase efficiency.
  • Participate in and complete bank-wide projects.
  • Integrate activities with other departments to accomplish common goals.
  • Maintain up-to-date knowledge of Bank policies and procedures and comply fully with all regulatory requirements.
  • Serve as a resource to internal and external customers, ensuring quality customer service and effective and efficient operational support.
  • Apply both technical and general business knowledge to resolve the most complex issues in assigned function.
  • Ensure assigned employees are in compliance with specified CNB compliance guidelines.
  • Perform human resource duties, including hiring, firing, performance reviews, and counseling, under the direction of management.
Requirements
  • Minimum of 10 years' experience in Banking Services or related function, with a minimum of 5 years supervisory experience.
  • Minimum 7 years of experience with regulatory requirements, with specific emphasis on BSA and USA Patriot Act.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal/customer service skills.
  • Knowledge of bank policies and procedures and regulatory requirements, with specific emphasis on BSA and USA Patriot Act.
  • Knowledge of Criminal Law and regulations.
  • Background and knowledge of complex financial investigations.
  • PC skills required.
Compensation

Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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