Investigations and Fraud Management Lead

4 weeks ago

Newark Delaware, United States City National Bank Full time
Job Summary

We are seeking a highly experienced Investigations and Fraud Management Lead to join our team at City National Bank. As a key member of our Compliance and Risk Management department, you will be responsible for managing and developing the Investigation Fraud Detection and Loss Prevention staff in their job responsibilities of reviewing fraudulent activity.

Key Responsibilities
  • Supervise the daily activities of assigned functional area, prioritizing and completing multiple tasks, and resolving problems as they arise.
  • Prioritize focus towards areas identified as having the highest level of risk to the company.
  • Ensure activities are in compliance with legal/regulatory requirements and CNB policy and procedure.
  • Provide guidance and resource tools to Investigators in order to conduct further research.
  • Obtain further documentation as required for the analysis from appropriate areas and resources.
  • Proactively identify, research, and recommend policies and procedures changes to reduce costs, streamline operations, and/or increase efficiency.
  • Participate in and complete bank-wide projects.
  • Integrate activities with other departments to accomplish common goals.
  • Maintain up-to-date knowledge of Bank policies and procedures. Comply fully with all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Code of Conduct, etc.).
  • Serve as a resource to internal and external customers; ensure quality customer service and effective and efficient operational support.
  • Apply both technical and general business knowledge to resolve the most complex issues in assigned function.
  • Ensure assigned employees are in compliance with specified CNB compliance guidelines.
  • Under direction of management, perform human resource duties, including hiring, firing, performance reviews, and counseling.
  • Perform other duties as assigned or requested.
Requirements
  • Minimum of 10 years' experience in Banking Services or related function, with a minimum of 5 years supervisory experience.
  • Minimum 7 years of experience with regulatory requirements with specific to process design and effective program management.
  • Minimum 7 years of experience with regulatory requirements with specific emphasis on BSA and USA Patriot Act.
  • Skills and Knowledge:
    • Ability to perform functional duties and related positions with minimal supervision.
    • Ability to interact effectively with all levels of Bank personnel and customers.
    • Excellent verbal and written communication skills.
    • Excellent interpersonal/customer service skills.
    • Knowledge of bank policies and procedures and regulatory requirements with specific emphasis on BSA and USA Patriot Act.
    • Knowledge of Criminal Law and regulations.
    • Background and knowledge of complex financial investigations.
    • PC skills required.
    • Ability to analyze complex situations and provide guidance, makes recommendations, and/or escalates the issues.
    • Ability to handle problem situations with colleagues and clients effectively.

  • Senior Manager, Fraud Operations and Investigations

    4 weeks ago

    Newark, Delaware, United States City National Bank Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Manager, Fraud Operations and Investigations to join our team at City National Bank. This is a critical role that will play a key part in driving our business forward and ensuring the integrity of our financial systems.Key ResponsibilitiesManage multiple concurrent projects, delivering...

  • Fraud Investigator Specialist

    3 weeks ago

    Newark, Delaware, United States City National Bank Full time

    About the RoleWe are seeking a highly skilled Fraud Investigator Specialist to join our team at City National Bank. As a key member of our fraud operations team, you will be responsible for conducting thorough investigations into suspicious transactions and activities, identifying potential fraud risks, and developing strategies to mitigate these risks.Key...

  • Fraud Investigation Specialist

    4 weeks ago

    Newark, Delaware, United States City National Bank Full time

    About the RoleCity National Bank is seeking a highly skilled Fraud Investigation Specialist to join our team. As a key member of our fraud prevention team, you will be responsible for conducting thorough investigations into suspicious transactions and activities, identifying potential fraud risks, and developing strategies to mitigate these risks.Key...

  • Fraud Investigation Specialist

    4 weeks ago

    Newark, Delaware, United States City National Bank Full time

    About the RoleCity National Bank is seeking a highly skilled Fraud Investigation Specialist to join our team. As a key member of our fraud prevention team, you will be responsible for conducting thorough investigations into suspicious transactions and activities, identifying potential risks and developing strategies to mitigate them.Key...

  • Fraud Operations and Investigations Manager

    1 week ago

    Newark, Delaware, United States City National Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Fraud Operations and Investigations Manager to join our team at City National Bank. As a key member of our risk management team, you will be responsible for leading the development and implementation of strategies to prevent and detect financial crimes, as well as ensuring compliance with...

  • Investigations Manager

    4 weeks ago

    Newark, Delaware, United States City National Bank Full time

    Job SummaryCity National Bank is seeking a highly skilled and experienced Investigations Manager to join our team. As a key member of our Risk Management department, you will be responsible for leading investigations into potential fraudulent activities and ensuring compliance with regulatory requirements.Key ResponsibilitiesLead investigations into...

  • Investigations Manager

    2 weeks ago

    Newark, Delaware, United States City National Bank Full time

    Job Title: Investigations Manager/Fraud Prevention SpecialistCity National Bank is seeking a highly skilled Investigations Manager/Fraud Prevention Specialist to join our team. As a key member of our Compliance and Risk Management department, you will be responsible for managing and developing the Investigation Fraud Detection and Loss Prevention...

  • Investigations Manager

    3 weeks ago

    Newark, Delaware, United States City National Bank Full time

    Job SummaryWe are seeking a highly skilled and experienced Investigations Manager to join our team at City National Bank. As a key member of our risk management team, you will be responsible for managing and developing the Investigation Fraud Detection and Loss Prevention staff in their job responsibilities of reviewing fraudulent activity.Key...

  • Fraud Product Lead

    2 weeks ago

    Newark, Delaware, United States City National Bank Full time

    Fraud Product Lead Job DescriptionAt City National Bank, we're seeking a highly skilled Fraud Product Lead to join our team. As a key member of our fraud risk management team, you'll be responsible for developing and implementing comprehensive fraud prevention strategies to protect our clients and our business.Key Responsibilities:Develop and implement...

  • Fraud Risk Management Specialist

    4 weeks ago

    Newark, Delaware, United States City National Bank Full time

    About the RoleWe are seeking a highly skilled Fraud Product Owner to join our team at City National Bank. As a Fraud Product Owner, you will be responsible for overseeing the development and implementation of technology-driven enhancements and enablement for fraud risk management across all City National Bank subsidiaries.Key ResponsibilitiesProvide...

  • Investigations Manager

    2 weeks ago

    Newark, Delaware, United States City National Bank Full time

    Job Title: Investigations Manager/Fraud Prevention SpecialistCity National Bank is seeking a highly skilled Investigations Manager/Fraud Prevention Specialist to join our team. As a key member of our risk management team, you will be responsible for managing investigations, fraud detection, and loss prevention functions.Key Responsibilities:Supervise daily...

  • Payments Fraud Analytics Lead

    4 weeks ago

    Newark, Delaware, United States City National Bank Full time

    Job Title: Payments Fraud Analytics LeadAt City National Bank, we're seeking a highly skilled Payments Fraud Analytics Lead to join our team. As a key member of our fraud prevention and risk management team, you'll play a critical role in mitigating both the Bank's and our clients' exposure to potential fraudulent activities.Key Responsibilities:Evaluate...

  • SIU Investigator

    2 weeks ago

    Newark, New Jersey, United States Veracity Research Company Full time

    Job Title: SIU InvestigatorVRC Investigations, a leading provider of insurance defense investigations, is seeking experienced and highly motivated SIU Investigators to join our team. As a SIU Investigator, you will play a critical role in detecting and preventing insurance fraud, ensuring the integrity of our clients' claims processes.Job Summary:We are...

  • Payments Fraud Analytics Lead

    3 weeks ago

    Newark, Delaware, United States City National Bank Full time

    Job Title: Payments Fraud Analytics LeadAt City National Bank, we're seeking a highly skilled Payments Fraud Analytics Lead to join our team. As a key member of our risk management department, you'll play a critical role in developing and implementing strategies to prevent and detect payment system fraud.Key Responsibilities:Develop and maintain complex...

  • Payments Fraud Analytics Lead

    4 weeks ago

    Newark, Delaware, United States City National Bank Full time

    Job SummaryCity National Bank is seeking a highly skilled Payments Fraud Analytics Lead to join our Enterprise Risk Management team. As a key member of our team, you will be responsible for leading the Bank's fraud prevention and risk management activities for payment systems to mitigate both the Bank's and our clients' exposure to potential fraudulent...

  • Senior Investigator

    2 weeks ago

    Newark, New Jersey, United States Bank of America Full time

    Job Title: Senior InvestigatorAt Bank of America, we are committed to creating a workplace that is inclusive and diverse. As a Senior Investigator, you will play a critical role in helping us achieve this goal by conducting complex financial crime investigations within our bank-wide operations.Key Responsibilities:Conduct thorough investigations of alleged...

  • Fraud Detection Specialist I

    3 weeks ago

    Newark, Delaware, United States City National Bank Full time

    About the RoleWe are seeking a highly skilled Fraud Detection Specialist I to join our team at City National Bank. As a key member of our fraud prevention team, you will play a critical role in identifying and mitigating potential financial losses to our clients and the bank.Key ResponsibilitiesReview and analyze alerts and transactions to identify potential...

  • Card Fraud/Servicing Lead

    4 weeks ago

    Newark, United States City National Bank Full time

    CARD FRAUD/SERVICING LEAD Hybrid Schedule 3 days in office- 2 days remote Schedule Tuesday - Friday 11am- 8pm & Saturday 12 - 9 pm EST WHAT IS THE OPPORTUNITY? The Card Fraud/Servicing Lead will monitor the workflow of colleagues who handle inbound and outbound calls, as well as, perform near/real-time fraud monitoring utilizing multiple systems, exercising...

  • Fraud Detection Specialist I

    3 weeks ago

    Newark, United States City National Bank Full time

    FRAUD DETECTION SPECIALIST I WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or transactions may consist of various payment types and colleagues in this department are tasked with reviewing and...

  • Fraud Detection Specialist I

    1 month ago

    Newark, United States City National Bank Full time

    Overview: FRAUD DETECTION SPECIALIST I Hybrid Schedule 3 days in office- 2 days remote Schedule Sunday, Monday & Wed- Fri 4pm- 1 am EST WHAT IS THE OPPORTUNITY? A Fraud Detection Specialist level I, will review alerts/transactions that are flagged as potentially fraudulent, or out of pattern, based on the client's normal activity. Alerts and/or...