Front Desk Associate

6 days ago


Glen Burnie, Maryland, United States Massage Envy Full time

Role Overview:

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The Front Desk Associate will be responsible for providing exceptional customer service and supporting clinic flow at Massage Envy Glen Burnie.

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Responsibilities:

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  • Greets clients, schedules services, and answers phone calls.
  • Responds to emails and addresses questions in a timely and professional manner.
  • Sells the Massage Envy Wellness Program and encourages home-care retail purchases.
  • Supports growth and retention of a client base through in-person and phone/email outreach.
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Requirements:

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  • High school diploma (or equivalent) and previous retail or sales experience.
  • Preferred job experience at Massage Envy and/or similar clinic environment.
  • Full-time availability is preferred, but we're open to discussing flexible schedules.
  • Critical thinking skills, excellent math and computer skills, and the ability to multitask are essential.
  • Great people skills and the ability to establish positive relationships with guests.
  • Supporters of total body care with a general knowledge of massage and skin care services are highly desirable.
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What We Offer:

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  • Competitive base pay of $18.50 per hour, plus bonuses and commissions.
  • Comprehensive benefits package including medical, dental, and vision plans, as well as a matching 401(k) program.
  • Paid time off for full-time employees, an employee referral bonus program, and an Employee Assistance Program.
  • A free massage, skincare, or stretch service each month, as well as 30% off all products.
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Culture and Community:

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At Massage Envy Glen Burnie, we're committed to creating a supportive and inclusive work environment that fosters individual growth and success.

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You'll have access to training and development opportunities, award programs, and a caring community that celebrates individuality and shares knowledge.


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