GTM Senior Solution Architect

7 days ago

Addison, Texas, United States ServiceNow Full time
Job Description

At ServiceNow, we're redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We're seeking a GTM (Go-to-Market) Solution Architect to join our team, focused on developing next-generation Sales IT solutions.

Key Responsibilities
  • Develop the solution blueprint for assigned domains, including business problem translation, understanding the bigger picture, conducting impact analysis, driving cross-functional engagement, and providing recommendations.
  • Research industry best practices and incorporate leading practices into solutions.
  • Publish guiding principles, maintain reference architecture, and create L2/L3 design documents.
  • Identify and address technical debt and architecture improvement areas.
  • Lead discussions by suggesting ideas and probing deeply into problems.
Requirements
  • Bachelor's degree in Computer Science, Computer Engineering, IT, or a related field.
  • 12+ years of experience as a Solution Architect in the GTM space.
  • Experience in Lead to Cash lifecycle.
  • Combined 10+ years of experience in several of the following areas: software design and development, architecting of modern heavily utilized, highly available applications, solution architecture experience that covers business, data, and applications, and technology architecture.
  • Functional & Systems Experience in Go-To-Market areas with a focus on Sales functions.
  • Experience with defining and evangelizing a solution architecture.
  • Experience with working in environments with multiple SaaS platforms.
  • Proven experience with taking abstract business ideas and converting them to process and system needs.
  • Proven experience in supporting solution architecture of large-scale implementation programs.
  • Strong communication, relationship building, and interpersonal skills.
  • Ability to see the 'big picture' and deal with ambiguity.
  • Excellent presentation, communication, and interpersonal skills.
  • Ability to create executive-level presentations and lead strategic discussions.

We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

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