Customer Service Representative

4 days ago


Burgaw, North Carolina, United States GPM Investments LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our retail team as a Cashier/Sales Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and welcoming manner, respond to customer inquiries, and resolve any issues in a professional and courteous manner.
  • Sales Floor Management: Maintain a clean and organized store environment, including restocking shelves, facing merchandise, and ensuring a visually appealing store display.
  • Cash Handling: Accurately process customer transactions, handle cash and credit transactions, and maintain a high level of accuracy and attention to detail.
  • Upselling and Suggestive Selling: Identify opportunities to upsell and suggest complementary products to customers, enhancing their shopping experience and driving sales growth.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, maintain a positive and supportive team environment, and contribute to the overall success of the store.
Requirements
  • Age Requirement: Must be 18 years of age or older (21 years of age or older in certain states).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
What We Offer
  • Competitive Pay: Earn a competitive hourly rate of $11.
  • Flexible Scheduling: Enjoy flexible scheduling to balance work and personal life.
  • Benefits: Participate in our comprehensive benefits program, including paid time off and a 401(k) plan.

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.



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