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Customer Service Retail Associate

2 months ago


Burgaw, North Carolina, United States O'Reilly Auto Parts Full time

Position Overview:
As a Retail Service Specialist at O'Reilly Automotive, you will play a crucial role in ensuring customer satisfaction and operational excellence. Your responsibilities will include:

  • Delivering Exceptional Customer Service: Engage with customers to provide professional assistance and ensure a positive shopping experience.
  • Supporting Store Leadership: Collaborate with the Store Manager and Assistant Manager to enhance sales performance and maintain store standards.
  • Team Development: Contribute to the growth of store team members through training and mentorship, fostering a collaborative work environment.

Key Responsibilities:
In this role, you will be expected to uphold the highest standards of service and store presentation, ensuring that every customer leaves satisfied. Your leadership will be instrumental in guiding the team towards achieving store goals and maintaining a welcoming atmosphere.

Join O'Reilly Automotive:
Become a part of a dynamic team dedicated to excellence in the automotive retail industry.