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Restaurant Operations Manager

2 months ago

Meridian, Mississippi, United States Freddy's Frozen Custard & Steakburgers Full time
About Freddy's Frozen Custard & Steakburgers

Freddy's Frozen Custard & Steakburgers is a fast-casual restaurant franchise that has gained a national reputation for its high-quality food and exceptional customer service.

Job Summary

We are seeking an experienced Restaurant Operations Manager to join our team. As an Assistant Manager, you will play a key role in maintaining the overall efficiency and technical operations of our restaurant, ensuring that our standards of Hospitality, Quality, and Cleanliness are met.

Key Responsibilities
  • Assist the management staff in maintaining the overall efficiency and technical operations of the restaurant
  • Control labor and food costs
  • Build relationships with guests and handle guest issues
  • Serve as a model of Leadership to all Team Members
  • Help control labor and food costs
  • Build relationships with guests and handle guest issues
  • Assist with training and development of Team Members
Requirements
  • Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building, and Development of people
  • Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
  • Aptitude towards learning, coaching, and teamwork; ability to motivate, train, and hold responsible a diverse staff in a fast-paced environment
  • Strong attention to detail and quality standards while managing time and priorities efficiently
  • Ability to communicate effectively with guests and team members
  • Proficient in typical desktop software programs
  • Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management, and knowledge of P&L's is desired
  • Always focused on profits and sales growth
Physical Requirements
  • Available to work a variety of hours to include days, nights, and weekends
  • Must be able to work up to a 10-hour shift while standing or walking to perform essential functions
  • Will be required to lift up to 40 pounds during the course of a workday
  • Will require bending, stooping, and occasional use of a ladder
Benefits
  • Comprehensive Health Benefits to include:
    • Medical, Dental, and Vision
    • Life and AD&D insurance, includes Estate Planning and Will Preparation benefit
    • Short-term Disability insurance
    • Accident and Critical Illness insurance
  • 401(k) Retirement Savings Plan with current company match after 1 year of service
  • Paid Time Off after 1 year of service
  • Meal allowance for personal or work use
  • Amazing culture centered on the Team and Family-friendly hours
  • Paid Training
  • Opportunities to advance and grow