Customer Service Representative

4 days ago


Jamaica, New York, United States Hillside Honda Full time

About Hillside Honda

We are a family-owned and operated dealership with over 40 years of experience. Our team is dedicated to providing an excellent customer experience and promoting from within.

As a Customer Care Representative, you will work with a collaborative team to handle incoming internet leads and direct customers to product information resources. You will also be responsible for delivering inquiries/messages to other sales personnel and departments promptly.

Responsibilities:

  • Handle all incoming internet email leads and internet phone leads
  • Work with internet leads to set an appointment for a proper vehicle demonstration
  • Direct customers to product information resources, including those available on the internet
  • Deliver inquiries/messages intended for other sales personnel and departments promptly

Requirements:

  • Good verbal and written communication skills
  • Self-motivation
  • Positive attitude and serious work ethic
  • Effective organizational skills and the ability to multi-task
  • Proficient computer skills
  • Drive to hit sales quotas and goals
  • Must be able to work evenings and weekends

What We Offer:

  • Health & Dental
  • 401K
  • Paid Vacation
  • Annual Bonuses
  • Salary & Commission
  • Paid Training
  • Monthly Competitions for additional incentives
  • Growth Opportunities
  • Team outings and events


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