Customer Service Representative
4 days ago
About Hillside Honda
We are a family-owned and operated dealership with over 40 years of experience. Our team is dedicated to providing an excellent customer experience and promoting from within.
As a Customer Care Representative, you will work with a collaborative team to handle incoming internet leads and direct customers to product information resources. You will also be responsible for delivering inquiries/messages to other sales personnel and departments promptly.
Responsibilities:
- Handle all incoming internet email leads and internet phone leads
- Work with internet leads to set an appointment for a proper vehicle demonstration
- Direct customers to product information resources, including those available on the internet
- Deliver inquiries/messages intended for other sales personnel and departments promptly
Requirements:
- Good verbal and written communication skills
- Self-motivation
- Positive attitude and serious work ethic
- Effective organizational skills and the ability to multi-task
- Proficient computer skills
- Drive to hit sales quotas and goals
- Must be able to work evenings and weekends
What We Offer:
- Health & Dental
- 401K
- Paid Vacation
- Annual Bonuses
- Salary & Commission
- Paid Training
- Monthly Competitions for additional incentives
- Growth Opportunities
- Team outings and events
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