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Director, Design Operations Program Management
2 months ago
About the Role
Adobe is seeking a highly influential Director of Design Operations to join our design organization. As a key partner to our senior design leader for Digital Experience (DX), you will play a critical role in accelerating the scaling of our business and evolving how we engage as part of the product life cycle.
Key Responsibilities
- Define and run programs that drive strategic alignment across functions, advising and influencing how and where we invest, and how we organize.
- Partner with cross-functional leadership to drive creative alignment and decision making, enabling and elevating a highly effective UX design organization.
- Scale strategic design initiatives in partnership with design leadership, connecting the dots across a complex organization and diplomatically navigating challenges.
- Simplify large and complex problems through iterative operational improvements, prioritizing and delivering solutions in an evolving environment.
- Lead, coach, and foster a team of high-talent program managers in a robust, cross-disciplinary and cross-geo design organization.
- Foster a culture of collaboration and user-focused design excellence through mentorship, coaching, and influence, advocating for design-led product development and building bridges across the organization to represent design and uplevel our impact for our users.
- Own and drive communications and operations for a large design team, keeping the team informed and motivated, and prioritizing and supporting a healthy design culture.
Requirements
- 10+ years of experience working in Design Operations, Creative Program Management, or similar field.
- 7+ years of leadership experience with a history of people management and operational excellence.
- Experience working with in-house creative teams, including collaborating with designers, content strategists, researchers, prototypers, engineers, and product managers.
- Experience working directly with product and engineering on ambiguous problems and crafting big picture strategies.
- Ability to establish credibility and rapport with senior executives.
- Experience leading and scaling operations for critical business units in SaaS or Digital environments.
- Experience building and fostering a robust, collaborative, inclusive team environment.
- High emotional intelligence and the ability to adapt your communication and operational style situationally.
- Strong verbal, presentation, and written communication skills.
- Passion for user experience and design with an understanding of the design process.
About Adobe Design
Adobe Design creates tools that amplify the world's ability to create and communicate. We're a global team of designers, researchers, prototypers, content strategists, program managers, and more who work across Adobe's three product lines: Creative Cloud, Document Cloud, and Experience Cloud.
