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Store Operations Executive

2 months ago

Knoxville, Tennessee, United States KARM Stores Full time
Job Overview

KARM Stores is seeking a highly skilled and experienced Store Operations Executive to lead our retail operations and drive business growth. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our stores, ensuring exceptional customer service, and implementing strategies to increase sales and profitability.

Key Responsibilities
  • Leadership and Team Management
    • Lead and motivate a team of store managers and staff to achieve business objectives.
    • Develop and implement training programs to enhance staff skills and knowledge.
  • Operational Excellence
    • Monitor and analyze store performance metrics to identify areas for improvement.
    • Develop and implement strategies to improve store operations, including inventory management, supply chain logistics, and customer service.
  • Business Development
    • Identify opportunities to increase sales and profitability through targeted marketing campaigns and promotions.
    • Develop and implement plans to improve customer engagement and loyalty.
  • Communication and Collaboration
    • Serve as a liaison between store management and corporate teams, including human resources, transportation, and inventory control.
    • Communicate effectively with store staff, management, and corporate teams to ensure seamless operations and achieve business objectives.
Requirements
  • Leadership and Management
    • Demonstrated leadership ability, organizational skills, and strong interpersonal skills.
    • Ability to communicate effectively orally and in writing.
  • Operational Skills
    • Ability to maintain accurate information with a high degree of organizational skills and attention to detail.
    • Ability to work as part of a team.
  • Business Acumen
    • Ability to effectively adapt to change.
    • Demonstrates a positive enthusiastic attitude.
  • Technical Skills
    • Microsoft Office (or Google Apps), including word processing and spreadsheets.
    • Ability to read (English), comprehend, analyze and interpret correspondence and memos.