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Catering Operations Manager

1 month ago

Atlanta, Georgia, United States Chick-fil-A Full time

As a Catering Operations Manager at Chick-fil-A Lenox Square, you will play a key role in maintaining and growing our outside sales division. This dynamic and fast-paced position requires a highly motivated and organized individual who can develop and implement new systems for catering and outside sales growth and consistency.

Responsibilities:

  • Develop and implement new systems for catering and outside sales to drive growth and consistency.
  • Prepare catering orders with accuracy and attention to detail.
  • Build strong relationships with guests to provide exceptional service and ensure customer satisfaction.
  • Grow catering sales through face-to-face contact and phone communication with local businesses.
  • Collaborate with the kitchen team to prepare and deliver catering orders.
  • Communicate clearly with the Leadership Team regarding upcoming orders and catering operations.
  • Assist in other roles throughout the restaurant as needed, including kitchen and front-line support.
  • Represent Chick-fil-A Lenox Square at community events and promote the brand in a positive light.

Requirements:

  • At least 2 years of restaurant leadership experience or 1 year of Chick-fil-A leadership experience.
  • 1 year of catering experience.
  • Valid Driver's license and reliable transportation.
  • Ability to motivate and manage a team, with a focus on excellent customer service.
  • Strong communication and interpersonal skills, with the ability to work independently or as part of a team.
  • Excellent initiative, assertiveness, and attention to detail.
  • Ability to negotiate with character and integrity, with a strong work ethic and commitment to excellence.
  • Flexibility to work early mornings for large orders, with a willingness to adapt to changing circumstances.
  • Cross-training in the front and back of the restaurant to have a full understanding of operations.

Why work at Chick-fil-A?

At Chick-fil-A, we believe in the importance of teamwork and leadership development in a positive and people-focused environment. Our restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. As a Catering Operations Manager, you will have the opportunity to grow and develop your skills in a dynamic and supportive team. We offer a competitive hourly rate, starting at $17-18/hour based on experience and results, as well as a range of benefits, including flexible scheduling, a referral program, employee discounts, mileage reimbursement, a personal development plan, growth opportunities, scholarships, and tuition reimbursement. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.