Customer Service Engineer

4 days ago


Santa Rosa, California, United States Blentech Corporation Full time
Customer Support Role

We are seeking a skilled Customer Support Specialist to join our team at Blentech Corporation. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities:
  • Provide technical support to customers via phone, email, or live chat.
  • Diagnose and troubleshoot mechanical, electrical, or software-related problems.
  • Collaborate with internal teams to resolve complex technical challenges.
  • Maintain detailed records of customer interactions.
Requirements:
  • Bachelor's degree in Engineering, Manufacturing, or a related field.
  • Minimum of 5 years of experience in technical support, customer service, or a related role.
Benefits:
  • $42.54 - $45.91 hourly wage.
  • 100% company-paid Medical, Dental, and Vision for the employee.
  • 401k with match.


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