Customer Service Coordinator for Automotive Services

2 days ago


Santa Rosa, California, United States Pauline's Automotive Full time
As a dedicated Automotive Service Writer at Pauline's Automotive, you will play a critical role in delivering exceptional customer experiences while working collaboratively with our skilled technicians. With your expertise in sales and customer service, you will ensure that our customers receive top-notch car care and transparent communication throughout the process.

About the Role: In this position, you will be responsible for greeting customers, assessing their vehicle needs, and providing detailed cost estimates. You will work closely with our technicians to identify the necessary repairs and services, ensuring seamless communication with our customers. Additionally, you will handle customer inquiries, resolve any issues, and maintain accurate records of customer interactions.

Requirements: To excel in this role, you should have prior sales experience, excellent phone and people skills, and the ability to work effectively in a fast-paced environment. If you possess these qualities and are passionate about delivering exceptional customer service, we encourage you to apply for this opportunity.

Compensation and Benefits: As an Automotive Service Writer at Pauline's Automotive, you can expect a competitive salary ranging from $40,000 to $100,000+, depending on your performance and experience. You will also enjoy a comprehensive benefits package, including medical, dental, vision, Aflac, 100% paid life insurance, and many other perks. The company offers ongoing training and certification programs to support your professional growth and development.

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