Restaurant Operations Manager

6 days ago


Baton Rouge, Louisiana, United States Cicis Full time
Job Title: Assistant Manager or Shift Leader

Cicis Pizza is seeking a talented Shift Leader to join our team. As a Shift Leader, you will play a key role in directing the shift operations of a restaurant, ensuring compliance with company standards in all areas of operation.

Key Responsibilities:
  • Operations Excellence: Demonstrate exemplary operations skills and personal integrity in all aspects of the restaurant, ensuring that products meet Cicis standards and reflect the guest's order.
  • Guest Focus: Professionally and promptly respond to all guest concerns or issues, solicit guest feedback, and use feedback to improve operations and build brand loyalty.
  • Team Leadership: Supervise a restaurant team, maintain adequate shift staffing levels, properly train team members, and coach for improved performance.
  • Sales and Profit Goals: Contribute to sales goals by providing prompt and friendly guest service, building sales through team member product training and sales execution, and effectively utilizing the POS and other systems.
Requirements:
  • Must be 18 years of age or older
  • Must have reliable transportation
  • Must be able to work long hours, scheduled or unscheduled, including nights, weekends, and as emergencies arise
  • Ability to successfully perform the job duties of all positions in the restaurant
  • Ability to lead a team during a shift with no supervision
  • Bilingual in certain markets
  • Work with phones and computers

This is a non-exempt, hourly position with the opportunity to move to salary with health insurance benefits and paid vacation. Employment is contingent upon satisfactory results of a background check. We are an E-Verify Company.



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