PRS Case Manager

3 weeks ago

San Diego, California, United States Catholic Charities Diocese Full time
Job Summary

We are seeking a highly motivated and compassionate Case Manager to join our Refugee Services team. The successful candidate will be responsible for providing post-release services to unaccompanied children released from ORR custody to sponsors in the United States. This role requires strong communication and interpersonal skills, as well as the ability to work effectively with diverse populations.

Key Responsibilities
  • Conduct home visits, phone calls, and other activities to ensure the well-being of children released from ORR custody to sponsors.
  • Provide assistance to children and sponsors to connect them to appropriate resources in the community, including assistance with school enrollment, education on various topics, guidance in relation to release paperwork and legal processes, food distribution center, emergency services, and other sources of support.
  • Ensure that all children and sponsors receiving post-release services are treated with respect and provided with high-quality service.
  • Maintain vigilance for signs of human trafficking, abuse, neglect, or mistreatment, and report any concerns immediately to the Program Manager.
  • Conduct home studies that may include visits to sponsor homes, interviews with household members, telephonic interviews with children in ORR custody, interviews with shelter staff, probation officers, attorneys, social workers, and others in accordance with ORR guidelines.
  • Provide recommendations as to whether the placement of children with identified sponsors is in the children's best interest and whether the sponsors are determined to be suitable caregivers.
Requirements
  • Bachelor's degree in Social Work or a related field required.
  • Two to three years of experience working with Hispanic/Latino families to provide culturally and linguistically appropriate services preferred.
  • Knowledge of the resources and providers available within the community/county to assist migrant families.
  • Exemplary, professional work habits verified by previous employers.
  • Commitment to the mission and values associated with the agency and the program, including social justice and respect for others.
  • Ability to contribute to and maintain accurate, complete, and confidential records and reports.
Preferred Qualifications
  • Bilingual in English and Spanish required.
  • Excellent verbal and written communication using proper grammar and vocabulary.
  • Ability to communicate effectively and tactfully with clients, co-workers, and other individuals in a diverse, multicultural work environment.
  • Excellent interpersonal skills.
  • Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Access.

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