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Senior Youth Care Supervisor

2 months ago


Salem, United States HopeTree Family Services Full time

Position Overview:
The TGH Lead Youth Care Worker will act as a knowledgeable and supportive resource for all residential specialists, ensuring high-quality service delivery to all TGH residents and guests.

Leadership Responsibilities:
This role involves direct care coverage as necessary while focusing on the effective and efficient performance of Youth Care Workers in their daily responsibilities. The Lead will consistently exemplify kindness, dignity, respect, and the core values of HopeTree Family Services.

Key Duties:
The Lead will assist in developing and implementing the daily activity schedule, support the daily operations of TGH, and help maintain a safe and welcoming environment.

Under the guidance of the TGH Program Manager, the Lead will aid in communicating agency or program changes to all staff members.

Qualifications:
Education:
This position requires a Bachelor's Degree in a relevant Human Services field, with at least six (6) months of experience working with youth and adolescents, or a Master's Degree in a related field with similar experience preferred. Previous supervisory experience and QMHP-C certification through the Virginia Counseling Board are strongly preferred. Candidates must be at least 21 years of age.

Work Schedule:
This role is scheduled for a 40-hour workweek (between 9 am and 9 pm) and may require additional hours or different shifts as needed due to staff absences, vacations, or open positions. A monthly on-call and weekend coverage schedule is also required.

Essential Job Functions:
• Oversee daily operations of cottages, ensuring adequate staff and shift coverage, which may involve extended hours or schedule adjustments.
• Foster respectful communication and team building among Youth Care Workers across shifts, ensuring engagement with program activities.
• Maintain a safe and sanitary environment in the cottages for both residents and staff, ensuring housekeeping tasks are completed.
• Implement policies and procedures consistently through modeling, coaching, and teaching.
• Provide crisis intervention support, respond to emergencies, and take necessary actions, including contacting emergency services while adhering to harm reduction and trauma-informed care principles.
• Ensure timely and thorough completion of behavior tracking charts, progress notes, and incident reports during each shift.
• Participate in promoting health and safety through medication administration assistance, audits, and attending medical appointments as assigned by the Manager.

Job Type:
Full-time

Compensation:
$22.00 per hour

Benefits:
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Retirement plan

Application Requirements:
• Must be over the age of 21
• Previous employment with HopeTree Family Services is preferred.

Education and Experience:
• Bachelor's degree preferred
• Direct care experience with youth and adolescents: 1 year preferred
• Supervisory experience: 1 year preferred
• Driver's License required
• QMHP Certification preferred.