Program Manager, Supply Chain Strategy

3 days ago


Hendersonville, Tennessee, United States Amazon Services LLC Full time
About the Role

We are seeking a highly skilled Program Manager to join our team at Amazon Services LLC. As a Program Manager, you will be responsible for leading cross-functional projects and programs across multiple verticals, ensuring successful delivery and driving business growth.

Key Responsibilities
  • Manage and oversee various cross-functional programs, ensuring successful delivery and alignment with business objectives.
  • Develop and refine program strategies, effectively leading and motivating teams to achieve project goals.
  • Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
  • Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills to drive project success.
  • Foster collaboration with internal and external partners to optimize resource allocation and project success.
  • Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
  • Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
  • Identify and mitigate risks, preventing them from escalating into major issues.
  • Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
  • Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
  • Manage and communicate project budgets effectively.
A Day in the Life

You will be successful in this role if you can identify root causes for defects, develop new packaging solutions based on packaging materials, operational processes, and supply chain expertise.

Work streams that you will participate in will include product and material testing, failure point identification, site visits around the network, and root cause identification.

You will investigate and analyze supply chain and packaging trends to identify the best technical solutions that can solve problems for Amazon and our customers at a global scale.

Once a solution is designed, you will quickly shift to an operator's perspective to drive efficient and effective implementation across Amazon's fulfillment network.

In doing this, you use your concise and effective communication skills to keep cross-functional stakeholders and leaders informed of opportunities and blockers.

Requirements
  • 2+ years of program or project management experience
  • Knowledge of Lean principles and DMAIC methodology
  • Experience in MS Access and SQL
  • Experience in requirement gathering and ability to write clear and detailed requirement document


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