Account Relationship Specialist

3 weeks ago


Peoria, Arizona, United States Aaron's Full time

As an Account Relationship Specialist at Aaron's, you will play a critical role in driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product.

You will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Your strong communication skills and ability to connect with people from diverse backgrounds will enable you to navigate difficult conversations effectively.

We are seeking individuals who can multitask, demonstrate empathy, and successfully persuade customers to make timely lease agreement renewal payments. As a key member of our team, you will assist the Customer Account Manager in setting and achieving daily, weekly, and monthly revenue and renewal goals.

The salary range for this position is $15.50 to $17.00 per hour, plus incentive pay based on performance. Our competitive compensation package reflects the importance of this role in driving business results.

In addition to your excellent interpersonal and communication skills, you should possess:

  • A valid state driver's license and compliance with the Company's Driver Qualification Policy
  • The ability to work a schedule of hours varying from 8 am to 9 pm
  • Physical stamina to lift up to 50 lbs. without assistance and up to 300 lbs. with the assistance of a dolly

We offer a dynamic work environment where you will have the opportunity to develop your skills and advance your career. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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