Member Relationship Specialist

3 weeks ago


Peoria, Arizona, United States Credit Union West Full time

Job Description: We are seeking an experienced Consumer Banking Professional to join our team as a Member Service Consultant at Credit Union West. As a key member of our team, you will be responsible for delivering exceptional member service experiences and providing personalized banking solutions to our customers.

About You: To succeed in this role, you should have excellent communication skills, a strong understanding of banking products and services, and the ability to work effectively in a fast-paced environment. A minimum of 0-1 year of customer service experience in a financial institution is required.

Key Responsibilities:

  • Provide industry-leading member service experiences through consultative conversations and sound financial advice.
  • Support teller operations, new accounts, account maintenance, and consumer loan applications.
  • Maintain accurate records and reports to ensure compliance with regulatory requirements.
  • Develop and expand new and existing relationships with our members.

What We Offer:

  • A competitive salary range of $45,000 - $60,000 per annum, depending on experience.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including health, dental, and vision insurance, incentives, and profit-sharing.
  • The opportunity to work in a dynamic and supportive team environment.


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