Funeral Service Coordinator

4 weeks ago


Bloomington, United States Service Corporation International Full time

Job Summary:

We are seeking a compassionate and detail-oriented Funeral Service Coordinator to join our team. In this role, you will provide exceptional customer service to families and clients, ensuring that their needs are met with empathy and professionalism.

Key Responsibilities:

  • Meet with funeral directors to discuss customer needs and preferences
  • Communicate with families to coordinate funeral arrangements and services
  • Collect and process vital information, including death certificates and insurance claims
  • Schedule appointments and coordinate with staff and vendors
  • Design and print memorials, and create arrangement documents
  • Order merchandise and supplies as needed
  • Assist with setting up and taking down funeral and visitation areas
  • Participate in funeral services and events

Requirements:

  • High school diploma or equivalent required
  • 2 years of experience in an office clerical or customer service capacity
  • Good driving record and valid driver's license
  • Strong knowledge of computers and software
  • Above average communication skills
  • High level of compassion and integrity

Work Environment:

This role requires working in a fast-paced professional environment, with occasional work outdoors and limited local and/or multiple location traveling. Professional dress is required when in contact with families.

Compensation:

This position offers a competitive salary range of $15.50-$18.40 per hour, as well as a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, and a 401(k) retirement savings plan.



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