Network Administrator

3 weeks ago


Bozeman, Montana, United States Montana State University Full time
Job Title: Net Sys/Comm Analyst II

Job Summary:

The Net Sys/Comm Analyst II position at Montana State University is responsible for providing technical support and maintenance for the university's network and telecommunications systems. This includes installing, configuring, and troubleshooting network equipment, as well as providing end-user support to the MSU community.

Key Responsibilities:
  • Manage and resolve network and telecommunications support tickets using incident management, problem management, change management, and request fulfillment processes.
  • Provide end-user customer service as a highly visible member of the Network Services team.
  • Configure and maintain network and telecommunications equipment, including Cisco switches, routers, firewalls, and Aruba mobility controllers.
  • Install, configure, and maintain network and telecommunications equipment, components, systems, software, and/or related infrastructure.
  • Perform scheduled maintenance and upgrades of network and telecommunications equipment, components, systems, software, and/or related infrastructure.
  • Troubleshoot and repair basic and fundamental network and telecommunications equipment, component, system, software, and/or related infrastructure problems.
  • Maintain monitoring systems to alert on abnormal configuration or operation, and take corrective action to address alerts.
  • Maintain equipment rooms in a manner consistent with industry good-housekeeping standards.
  • Monitor equipment inventory levels for asset management, inventory tracking, and restock scheduling purposes.
Requirements:
  • Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or other related field, or an equivalent combination of education and applicable experience.
  • Relevant knowledge of networking, telecommunications, and communications cabling components and systems.
  • Knowledge of network technologies, including Cisco routing, switching, security, and telephony technologies, and Aruba wireless technologies.
  • Experience in one or more of the following: Cisco networking, Unified Communications, VoIP, Aruba wireless in an enterprise setting.
Preferred Qualifications:
  • Significant experience in an enterprise environment deploying and upgrading Cisco or Aruba network equipment or software.
  • Substantial experience relating to Cisco routing, switching, telephony, and security and Aruba wireless technologies from design and planning to implementation.
  • Demonstrated experience with Solarwinds Orion or similar management platform.
  • Knowledge of National Electric Code and TIA/EIA standards for the installation of telecommunications cable and equipment.
  • Demonstrated experience building and maintaining network and telecommunication room infrastructure and installing equipment.

Working at Montana State University:

Montana State University is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.

MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.



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