Customer Service Representative

1 day ago


Geismar, Louisiana, United States 24Hr Safety Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at 24Hr Safety. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building strong relationships with them.

Key Responsibilities:

  • Provide consultative approach to meeting customer demands
  • Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date
  • Coordinate internally and externally to place orders for each customer to meet customer needs
  • Follow-up to ensure the customers requests and overall safety needs are satisfied

Requirements:

  • Minimum High School Diploma required; Associates degree or higher preferred
  • Three plus years industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry
  • Proficient in the use of Microsoft Office (Word, Excel and Outlook)
  • Two plus years ERP experience required; Knowledge of NAVISION a plus

Working Conditions:

This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed.



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