Veteran Care Coordinator

2 months ago


Los Angeles, California, United States New Directions for Veterans Full time
Job Overview

As a Veteran Care Coordinator, you will play a crucial role in ensuring the well-being of veterans through comprehensive care management.

Key Responsibilities:
  • Act as the primary point of contact for the coordination of care for veterans within your caseload.
  • Deliver recovery-oriented services, including assessments, case management, crisis intervention, group training, and skills development.
  • Create personalized treatment plans, monitor progress, and provide ongoing support through individual counseling and group sessions.
  • Oversee daily activities of participants, coordinating necessary medical, legal, dental, and psychological services.
  • Assist residents in planning their developmental phases, focusing on job training, education, financial management, public benefits, housing, and mental health resources.
  • For clinical participants, evaluate substance abuse issues and assist in determining treatment paths.
  • Collaborate effectively with treatment team members to ensure a cohesive approach to care aligned with mental health recovery principles.
  • Conduct pre-placement screenings to maximize housing retention and appropriate supportive services.
  • Complete all required documentation to comply with program and funding guidelines, including intake documents and progress notes.
  • Ensure the accuracy and quality of client records, tracking outcomes related to housing, case management, and client progress.
  • Maintain client files using the appropriate data management systems.
  • Communicate effectively with management and relevant stakeholders regarding service delivery challenges.
  • Engage in professional development through conferences, workshops, and training sessions.
Required Skills:
  • Exceptional organizational and time management skills, with the ability to multitask and demonstrate initiative.
  • Proficient in motivational interviewing and capable of working within a harm reduction framework.
  • Knowledgeable about community resources related to substance abuse and experienced in multidisciplinary team collaboration.
  • Able to interact with a diverse range of clients and staff from various cultural and economic backgrounds.
  • Skilled in using basic office software and social services data collection programs.
Education & Experience:
  • A Bachelor’s degree in a relevant field is preferred, though equivalent work experience may be considered.
  • Possession of a Drug and Alcohol Certification or the ability to obtain one within six months of hire for clinical roles.
  • A minimum of three years of experience in social model recovery programs or therapeutic communities is preferred.
Company Overview

New Directions for Veterans (NDVets) is committed to enhancing the lives of veterans through dedicated service and support. Our team is composed of professionals who are passionate about making a difference in the community.



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