Sales and Customer Experience Manager
3 weeks ago
Are you passionate about leading a team and delivering exceptional customer experiences? Look no further than Shoe Carnival, Inc. We are seeking an experienced Assistant Store Manager to join our dynamic retail team, with a focus on driving sales growth and building strong relationships with customers.
About UsAt Shoe Carnival, Inc., we pride ourselves on fostering a positive work environment that supports the growth and development of our team members. Our commitment to community involvement and social responsibility sets us apart as a leader in the retail industry.
Job DescriptionThe ideal candidate will have a minimum of 2 years of retail sales or customer service experience, with some supervisory experience preferred but not required. As an Assistant Store Manager, you will be responsible for assisting the Store Manager in all operational and leadership aspects of the store, including driving sales and customer satisfaction, training and coaching store associates, maintaining store appearance and merchandising standards, and managing inventory and handling logistics.
Responsibilities and Requirements- Assist the Store Manager in overseeing daily store operations
- Drive sales growth through effective customer engagement and relationship-building
- Train and develop store associates to meet sales targets and provide excellent customer service
- Maintain a visually appealing store environment and high-quality merchandise displays
- Manage inventory levels, process shipments, and coordinate visual merchandising efforts
- Must have a minimum of 2 years of retail sales or customer service experience
- Some supervisory experience preferred but not required
- Able to work flexible schedules, including nights, weekends, and holidays
- Strong leadership and customer management skills
- Customer service-oriented with in-depth knowledge of basic business management processes
- Excellent communication and interpersonal skills
We offer a comprehensive compensation package, including:
- Daily pay
- Career path opportunities
- Relocation opportunities
- Employee & family discounts
- Health, dental, and vision insurance
- Paid time off (vacation & sick time)
- Annual performance reviews
- Flexible spending accounts
- Life, disability, and voluntary benefits
- Employee assistance program
- 401(k) retirement plan
- Employee stock purchase plan
Estimated Salary: $45,000 - $57,000 per year
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